Modernizing Security and Observability with Elastic

Polytechnic Consulting Group delivers proven Elastic expertise to help customers improve visibility, strengthen security operations, reduce risk, and increase operational resiliency. We offer a complete Elastic service portfolio including Elastic Stack deployments and optimization, SIEM/Security Analytics enablement, log and telemetry integration, search and data analytics use cases, detection engineering, and managed Elastic support services which ensures your environment is continuously monitored, optimized, and supported as your organization grows.

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Elastic Capabilities

Our Elastic partnership enables customers to improve visibility and accelerate response by aligning Elastic observability and security analytics solutions to operational and mission objectives.

  • Design and deploy scalable Elasticsearch architectures (cloud, hybrid, and on-prem)

  • Implement fast, relevant full-text search across structured and unstructured data

  • Configure index lifecycle management (ILM), data tiers, snapshots, and retention policies

  • Build optimized search experiences with filters, faceted navigation, and custom ranking

  • Enable high availability and performance tuning (sharding strategy, replicas, caching)

  • Integrate data sources using Elastic Agent, Beats, Logstash, and ingest pipelines

  • Implement semantic search, vector search, and hybrid search for AI-powered discovery

  • Support enterprise search use cases across websites, portals, knowledge bases, and apps

  • Secure search environments with RBAC, SSO, encryption, and audit logging

  • Deliver search analytics and insights to improve relevance and user experience

Elastic Search

Elastic Observability

  • Deploy and configure Elastic Observability across cloud, hybrid, and on-prem environments

  • Collect and correlate logs, metrics, traces, and user experience data in one platform

  • Implement Elastic APM for distributed tracing, transaction monitoring, and error analytics

  • Enable Infrastructure Monitoring for servers, VMs, containers, and Kubernetes environments

  • Configure Digital Experience Monitoring (RUM) to measure real-user performance and journeys

  • Build customized dashboards, KPIs, and service health views for IT and engineering teams

  • Implement alerting, anomaly detection, and AIOps correlation to reduce noise and improve MTTR

  • Optimize observability pipelines using Elastic Agent, Fleet, ingest pipelines, and ILM

  • Support SRE and DevOps workflows with automated incident triage and performance insights

  • Secure observability data with RBAC, SSO integrations, data retention, and audit logging

Elastic Security

Managed Elastic Services

  • Provide ongoing administration and support for Elastic Cloud and self-managed Elastic Stack

  • 24/7 (or business-hours) monitoring of cluster health, performance, and availability

  • Manage Elastic Security (SIEM/XDR) operations including rule tuning and alert optimization

  • Support Elastic Observability operations (APM, logs, infrastructure monitoring, RUM/DEM)

  • Perform continuous index, storage, and retention optimization using ILM and data tiers

  • Implement upgrade planning and patch management to keep Elastic environments secure and current

  • Proactive performance tuning (shards/replicas, ingestion pipelines, query optimization)

  • Manage ingest pipelines using Elastic Agent, Fleet, Logstash, and integrations

  • Backup and recovery management including snapshots, restores, and disaster recovery testing

  • Provide monthly reporting on usage, performance KPIs, detection coverage, and MTTR improvements

  • Support role-based access control (RBAC), SSO integration, and compliance audit readiness

  • Deliver continuous improvement roadmap for new use cases, integrations, dashboards, and detections

  • Deploy and configure Elastic Security across cloud, hybrid, and on-prem environments

  • Implement Elastic SIEM for centralized security analytics, threat detection, and investigation

  • Onboard and normalize security telemetry (firewalls, endpoints, cloud, identity, DNS, proxy, etc.)

  • Build and tune detection rules, correlation logic, and alert workflows to reduce false positives

  • Enable Elastic XDR + Endpoint Security for endpoint prevention, detection, and response

  • Integrate cloud security monitoring for AWS, Azure, and Google Cloud environments

  • Support SOC integration with case management, ticketing, and response automation workflows

  • Configure role-based access control (RBAC), SSO, and audit logging for secure operations

  • Develop dashboards for threat hunting, incident response, MITRE ATT&CK mapping, and compliance

  • Deliver continuous improvement through content updates, alert optimization, and use-case expansion

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Elastic Solution Focus Areas

  • Product search optimization Search relevance tuning Autocomplete search ecommerce Typo tolerance search Faceted search ecommerce Filter and sort ecommerce search Search suggestions Synonym management ecommerce Query boosting ecommerce Person

    E-Commerce Search

    Elastic E-Commerce Search enables online retailers to deliver fast, relevant, and personalized product search experiences that improve customer satisfaction and increase conversions.

  • Log ingestion Log collection and aggregation Log parsing and normalization Structured logging analytics Cloud log aggregation Application log monitoring Infrastructure log monitoring Distributed log analytics

    Log Analytics

    Elastic Log Analytics enables organizations to collect, search, analyze, and visualize log data in real time to improve operational visibility and accelerate troubleshooting.

  • Security operations center (SOC) SOC modernization Managed SIEM services SIEM managed services SOC monitoring and alerting Security analytics platform Security event management Threat detection and response

    Next-Gen SIEM

    Elastic Next-Gen SIEM delivers modern security analytics and threat detection by unifying SIEM, endpoint security, and threat hunting capabilities on a fast, scalable data platform.

  • SOC modernization with AI AI SOC automation Security operations automation Reduce alert fatigue with AI Automated alert triage AI incident response Threat detection and response (TDR) Security analytics automation AI security monitoring

    AI for Security

    Elastic AI for Security enhances security operations by applying AI and machine learning to help teams detect threats faster, reduce alert fatigue, and accelerate investigations.

  • Customer Support Search Customer Service Search Elastic Customer Support Search Support Knowledge Base Search Intelligent Support Search AI Search for Customer Support Enterprise Search for Support Teams Helpdesk Search Optimization Customer

    Customer Support Search

    Elastic Customer Support Search enables organizations to deliver faster, more accurate customer service by unifying and searching across support knowledge bases, tickets, chat transcripts, product documentation, and internal resources in one powerful search experience.

  • LLM Observability Large Language Model Observability GenAI Observability Generative AI Monitoring AI Application Observability LLM Monitoring Tools Prompt Monitoring Prompt & Response Tracing LLM Tracing and Telemetry Token Usage Monitoring

    LLM Observability

    Elastic LLM Observability provides end-to-end visibility into AI and large language model (LLM) applications by monitoring performance, reliability, cost, and user experience in real time.

  • Elastic Cloud Security Elastic Security for Cloud Cloud Security Monitoring Cloud Threat Detection Cloud SIEM Elastic SIEM Security Analytics Platform Cloud Detection and Response (CDR) Threat Hunting in the Cloud Cloud Security Analytics H

    Cloud Security

    Elastic Cloud Security delivers advanced threat detection, investigation, and response across cloud and hybrid environments by unifying security analytics, SIEM, and endpoint protection in one platform.

  • Elastic AIOps Elastic Observability AIOps AIOps for IT Operations AI for IT Operations Machine Learning for Observability Automated Root Cause Analysis Incident Detection and Response Reduce Alert Noise Alert Correlation Anomaly Detection (L

    AIOps

    Elastic AIOps helps IT and operations teams detect, correlate, and resolve incidents faster by applying machine learning to logs, metrics, and traces in the Elastic Stack.

  • Elastic Search Driven Apps Search-Driven Applications Elasticsearch Applications Elastic Enterprise Search Build Apps with Elasticsearch Full-Text Search Applications High-Performance Search Platform Modern Search Experiences Website Search O

    Search-Driven Apps

    Elastic Search-Driven Apps enable organizations to build modern, high-performance applications powered by fast, relevant search across large volumes of data.

  • Elastic Infrastructure Monitoring Elastic Observability Infrastructure Infrastructure Monitoring Tools Cloud Infrastructure Monitoring Hybrid Infrastructure Monitoring On-Prem Infrastructure Monitoring Server Monitoring VM Monitoring Kubernet

    Infrastructure Monitoring

    Elastic Infrastructure Monitoring delivers real-time visibility into the health and performance of your infrastructure across on-prem, cloud, and hybrid environments.

  • Elastic XDR Elastic Endpoint Security Elastic XDR and Endpoint Security Extended Detection and Response (XDR) Endpoint Detection and Response (EDR) Next-Gen Endpoint Protection Endpoint Security Platform Threat Detection and Response Real-Tim

    XDR and Endpoint Security

    Elastic XDR and Endpoint Security delivers unified protection across endpoints, users, and cloud workloads by combining endpoint prevention, detection, and response with centralized security analytics.

  • Application Performance Monitoring

    Elastic Application Performance Monitoring (APM) provides end-to-end visibility into application performance by capturing distributed traces, transactions, errors, and service dependencies in real time.

  • Elastic Digital Experience Monitoring Elastic DEM Digital Experience Monitoring Real User Monitoring (RUM) Elastic RUM Monitoring Frontend Performance Monitoring Website Performance Monitoring Web Application Monitoring Mobile App Performance

    Digital Experience Monitoring

    Elastic Digital Experience Monitoring (DEM) helps organizations measure and improve the real user experience across websites, mobile apps, and digital services.

Solutions Partner Accreditations and Designations

An Elastic partnership designed to deliver scalable search, security, and observability outcomes for the enterprise

Polytechnic Consulting Group leverages our Elastic partnership and certified cybersecurity professionals to strengthen security operations and observability across mission-critical environments. We deliver Elastic-focused services including SIEM onboarding and tuning, endpoint/XDR enablement, log and telemetry pipeline engineering, cloud security monitoring, and SOC integration with automated detection and response. With Elastic, we help customers improve threat visibility, reduce alert noise, and sustain secure operations across on-prem, cloud, and remote environments.

Certifications